How to fix Whitescreen in Eaglesoft for ProDENT intraoral camera Posted on 10 Jan 15:33 , 0 comments

when integrated ProDENT Intraoral camera with Eaglesoft, there may some problems.


If upon opening the live video feed in Eaglesoft, you only see the whitescreen below without live video, don't worry! It's easy to fix!

 Please follow the instruction below

Step 1: Click the Setup button  on the right side of this window.

Step 2:  Uncheck the Use Video Mixxing Renderer  checkbox, Click  Default on the bottom, then OK to finish.



Voilà!! You now have a live preview!




How to Integrate the ProDENT Intraoral Camera into SoPro Posted on 11 Aug 14:23 , 0 comments

Note: The Camera is not directly integrating into SoPro. IOC Snapshot is a must have. 


Download the IOC Snapshot here:

1. Open File then click Setup.



2. Under Color Images, You may select the ProDENT Camera but if any issues comes up during opening a live feed, select the Virtual Camera from IOC Snapshot.



3. On the IOC Snapshot, right-click on the blue camera icon and select Twain on the options.




4.  Live Video Feed Options:

4.1  Click the Camera icon in SoPro to open a live video feed.




4.2 Or you can use the Twain from IOC Snapshot. Go to Capture > TWAIN Source > IOC Snapshot.



how to solve ProDENT Capture software blocked by SentinelOne Posted on 24 May 05:12 , 0 comments

ProDENT Capture is designed for ProDENT intraoral camera to integrated with all the dental imaging software in the market.

It has been frequently updated in 2021 and the newest version is v3.8.1.1.


As a brand new software, it takes time to be recognized by antivirus software and SentinelOne is the one.

After a long communication with SentinelOne , we finally got the solutions from them.


Thank you for your email and I apologize for the delay in getting back to you.  Unfortunately SentinelOne does not currently have a whitelisting program where software vendors are able to submit their files for automatic exclusion.  My recommendation at this time is to publish a list of recommended Anti-Virus exclusions that includes the paths and files used by your application.  This way your teams can control those recommendations and make any adjustments or changes when new versions of your software are released.  Our support team can work with SentinelOne customers to implement those exclusions if they have difficulty setting the configuration as needed.SentinelOne


Our support team can work with SentinelOne customers to implement those exclusions if they have difficulty setting the configuration as needed.


This is already the best solution we can work out.




 Updated on May 24.



FAQ for integration of DEXIS version 9.4.4 and 9.4.5 Posted on 25 Jun 22:50 , 0 comments

ProDENT intraoral camera can work with DEXIS and integration is simple and easy.


Here is some hints for the user of DEXIS v9.4.4 and 9.4.5

We have confirmed with Dexis official technical support that Dexis version 9.4.4 and 9.4.5 can not recognize ProDENT intraoral camera and the capture process will crash the dexis itself.


The DEXimage module of these 2 versions has some limitations on the integration and there is also no plan for the update of this issue by Dexis.



Call DEXIS or your IT support company to downgrade to 9.4.3 or upgrade to 9.4.8 or above


updated on June 26 2019

ACE dental practice management software has been tested to work with ProDENT Intraoral camera Posted on 25 Jul 13:29 , 0 comments

The ACE Dental practice management software is a very straightforward and easy-to-use software system that provides all aspects of dental office management. You can program it for one computer or install it on a network in order to accommodate multiple users at once, which is ideal for both small and medium-sized practices.

The intraoral camera testing with ACE dental practice management

Here is the guide for the setting.

in patient record, Images

Press the capture button in the camera and it will capture and save the image to the system.

ProDENT intraoral camera with plaque detection Posted on 7 Sep 23:05 , 0 comments


this device can detect plaque at a very early stage.

ProDENT WIFI wireless intraoral camera will be launched in Oct. Posted on 7 Aug 03:51 , 0 comments

ProDENT will launch a new WIFI wireless intraoral camera in Oct.


wifi intraoral camera works with ipad iphone and andriod tablet and phones

demo picture for wifi intraoral camera Posted on 24 Jul 23:54 , 0 comments


this is our wifi intraoral camera demo picture.


you can download orignal picture from google drive.

Intraoral Camera,A Clear Vision Of Your Dental Health Posted on 3 Jul 09:00 , 0 comments

You know the importance of prevention when it comes to your dental health, and we’re always looking for new, improved ways to help you achieve a healthy smile for life. While X-rays provide valuable information, they don’t give a complete view of everything that is going on inside your mouth. With the use of an intraoral camera, we can see every aspect of your teeth and mouth with incredible detail, uncovering cracked teeth, plaque deposits, cavities next to fillings, and excessive wear. When we can discover oral problems early on, your treatment is much less invasive and much more cost effective.

One of the main hurdles of dentistry is that there are areas of your mouth that you, of course, cannot see. We're able to much more thoroughly acquaint ourselves with your mouth than you are, and we feel that's not exactly fair. After all, if you could see inside your mouth the way we could maybe you'd have less dental issues. Maybe you'd be able to understand more clearly your current dental status and what, if anything needs to be changed concerning your cleaning regimen. So, as an effort to level the playing field, we offer you the opportunity to see inside your mouth in as much detail as we can, using intraoral cameras. They'll provide you with an educational experience you'll never forget.

How Does the Procedure Work?

  • Intraoral cameras are about the size of a pen and can easily be moved around your mouth by your dentist or hygienist.
  • As the camera moves you'll be able to see what it sees on a TV which you can comfortably view from your chair.
  • You might be surprised to find how big a difference being able to actually see inside your mouth can make. Using the images captured by the intraoral camera the dentist can point out problem areas and explain what he feels should be done to correct them. 

Why Utilize Intraoral Cameras?

For some, actually seeing their dental problems firsthand might be a bit difficult emotionally, but we feel it's worth it. We want our patients to be as informed as possible as to any problems they might have, anything they can do to combat them and any procedures we feel might ultimately be necessary. The intraoral camera is a great way to help patients understand their situation. So if you don't want to be in the dark anymore concerning your dental condition, we are proud to help you. Understanding a problem is the first step to recovering from it.

ProDENT Dental Intraoral Camera Posted on 30 Jun 09:00 , 0 comments


Get detailed images from inside the mouth with this high resolution IntraOral Camera that simply uses USB to connect to your computer.


Key features
- Crystal Clear Picture Quality 
- Simple and easy Plug & Play installation via USB port (Windows XP/Vista/7/8/10) 
- Includes free proprietary Dental Imaging Software which allows to see, capture, edit, and save the images 
- Fully compatible with DEXIS & Apteryx, as well as reported functional w/ EagleSoft, PracticeWorks, SoftDent, DentiMax, AbleDent, CliniView, ProfSuni, Digora, and more! 


Why Use an Intraoral Camera?

Intraoral cameras are most commonly used by dental professionals, but people at home can also use them to monitor their own dental health and to learn about the inside of the mouth. And you don’t have to use an intraoral camera just for looking inside people’s mouths. This camera would be a great choice in any situation where you want to film or take pictures in tight, dark places, especially if moisture is a factor.

Dental professionals use intraoral cameras mainly for patient education. Sometimes people are skeptical about dental procedures; they might think it’s too expensive, it would hurt too much, or maybe they’re just terrified of dentists. But, when patients can see the problem for themselves it often becomes more real to them, which makes them much less likely to refuse or postpone dental procedures. Dental professionals can also use intraoral cameras for patient files, which is good for legal reasons, or when different dental professionals need to work together.

These cameras are a great tool to use for educational purposes too. The images and videos made by them can be used in dental schools, or even to teach children how important it is to brush their teeth. A picture of what the inside of the mouth really looks like could be way more convincing to a child than merely a verbal reminder.


Protective Intraoral camera sleeves

When you are using devices inside the mouth, hygiene obviously becomes very important. However, unlike other dental tools, a camera is too delicate to go through the sterilization process. That’s why this intraoral camera comes with Protective Intraoral camera sleeves, ensuring that you can use it with multiple patients without fear of cross-contamination.