Canadian practices are among our largest customer groups. This page covers what Canadian buyers ask us most: duties, software compatibility, and how clinics can pay by invoice.
No surprise duties — we cover them
If you are charged any import duties, taxes or customs brokerage fees when your ProDENT order is delivered in Canada, we reimburse you in full — email a photo of the carrier's receipt to cs@prodentshop.com and we refund the amount right away. What you see at checkout is what you pay. (Also stated in our shipping policy.)
Trusted by Canadian networks
Our Canadian customers include 123Dentist network clinics and Huron Management group practices, alongside independent clinics across the country.
Works with the software Canadian practices run
- ClearDent, Tracker (The Bridge Network) and ABELDent — all on our official integration support list
- Plus DEXIS, Dentrix, Eaglesoft, Curve Hero and the other major imaging platforms
Which camera?
Canadian practices order our standard lineup — most choose the PD760 or PD720/PD780. Browse all intraoral cameras, or read our Canadian buyer's guide.
Clinics and groups: pay by invoice
Prefer a quote and invoice your finance team can process? Email admin@prodentshop.com — purchase orders welcome. Ordering for multiple operatories? See bulk orders and large & institutional orders.
Support
Phone and email support included (Mon–Fri, 9am–5pm Eastern — same time zone as much of Canada), plus scheduled remote sessions. Email cs@prodentshop.com.
Related: International buyers · Australia · DSOs & group practices